FAQ

 

Opening Times?

The farm shop, café and nursery are open 9-5 Tues to Sat and 10-4 Sunday. Commencing Tues 4th October 2022 our winter opening hours are 9am - 4.30pm (Tues-Sat) & 10am - 4pm (Sun).

We are closed Mondays.

Last orders in the café are 4.30pm Tues-Sat and 3:30pm on Sunday.

How does collection work?

You can now book for collection up to 8 weeks in advance; Tuesday-Saturday, 10am-4pm (Collection is not available on Sundays or Mondays). You will be given the option to choose an hour slot for your collection. Due to COVID restrictions we are trying to reduce the number of customers on site at any given time, so please do try to arrive at your allotted time.

You will recieve an email or text notifcation when your order is ready for collection, however please do stick to your collection time where possible.

Please come to the cafe and nursery entrance to collect your order. There is a sign next to the cafe entrance, please wait there and ring the bell. Someone will come and help you.

Can I add additional items to my order once it has been placed?

No, unfortunately it is not possible to do so at this time. Please do not call or email and ask us to do so. You will need to place a separate order online, or purchase items in person from the farm shop on collection.

How do I contact you If I have a question?

You can contact us via email. Please note we will do are best to respond to your inquiry within 24-48 hours.

Where are you located?

Great Park Farm, Horns Corner, Catsfield, Nr Battle, East Sussex, TN33 9DT

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